Shipping
SHIPMENT
Once your order is shipped you will be emailed a tracking number. It is the customer’s responsibility to keep & track the items, if you’ve order internationally please look up your postal service provider with tracking.
- Two Sisters is not liable for any damage or lost items. Due to the nature of the circumstances being out of our control, once items are shipped.
- Please ensure the right address with full name, house/apt./unit number, street name, suburb/town, state, country, postcode/zip is provided. Incorrect submission of address by customer error resulting in an incorrect delivery cannot be reimbursed.
- In cases where orders were sent back to us, customers must pay for a new shipping fee as a result of unsuccessful delivery.
SHIPPING TIMES
AMERICA
Please allow up to 2 weeks for orders to be fulfilled.
ALL INTERNATIONAL ORDERS ARE SHIPPED EXPRESS AND REQUIRE A SIGNATURE ON DELIVERY. It is your responsibility to track your item.
Delivery time vary with each Country.
RETURN POLICY
Refunds are offered to damaged or faulty items only.
Contact us with your order number via our contact page. We will respond asking for a photo of the damaged item.
Please be mindful, returns are the responsibility of customers. Two Sisters is not responsible for lost goods.
We do not accept cancellations on orders after shipment. To cancel an order before shipment please contact us as soon as possible.
Thank you for your love & support. If you have any further questions about your order please don’t hesitate to contact us! ♥️✨